What would you give to understand which sales metrics will lead your company through a virtuous cycle of continuous...
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Thoughts While Working from Home – Fear & Loathing in My Basement
Author's note: I wrote this article in 2018 and filed it away for another day. And yet as we enter into month eight of...
How Law Firms and Professional Services Have Adapted to Survive COVID-19
Originally published in Entrepreneur It's all about being interactive and intimate with clients and understanding...
As Conferences and In-person Meetings are Canceled, This is How Smart Companies are Doing Business
Originally published in MarketWatch The cancellation of the world’s largest mobile-phone trade fair in February and...
To Build Business, Forget the Lead Funnel and Think of a Garden
Published in Attorney at Work. While this article specifically mentions law, the advice given is applicable to all...
Calling Africa: Why the Forgotten Continent Can Be the Next Global Factory
Published in Industry Week. Over the past two decades, low-cost manufacturing has transformed China and a group of...
The Critical Difference Between Credibility and Trust
Published in Chief Executive. They sound like synonyms—but they're not. Understanding the difference could mean...