The landscape of event strategies for professional service firms has dramatically shifted in recent years. While...
Rethinking Event Strategies for 2025: Do We Need Conferences or Just Coffee?
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Three Minutes a Year: The Ever-Present Challenge of Staffing in Professional Services
Capacity. Utilization. Staffing. Workload. For those running professional services firms, these words probably make...
GenAI: Renewed Enthusiasm and Innovation in Professional Services Marketing
In recent discussions with more than 20 Chief Marketing Officers for Professional Services Organizations, the renewed...
Keynote Speech by Tom McMakin at Consulting Magazine’s 2024 Best Firms to Work for Awards
On September 12, 2024, industry leaders gathered for the 2024 Best Firms to Work For Awards - Industry Series, hosted...
How the Best Professional Services Organizations Create a BD Culture (…and Strategies to Help You Do the Same)
Most professional services organizations understand the importance of business development (BD), but few create a BD...
The Four Biggest Challenges with Powering a Successful Client Advisory Board
Why so many companies fail to optimize client advisory boards and PIE's recommendations for success. Establishing a...
Giving Your Clients a Seat at the Table – Voice of the Customer
If done right, strategic, targeted conversations with your key clients can build trust, inform business decisions, and...
Credibility vs. Trust in Sales: Understanding The Difference Could Mean Millions
Originally published in Chief Executive In more complex terms, it comes down to the transitive property of trust and...
Beyond Fear: How HR Executives are Thinking about The Great Reshuffle
Across industries, Human Resource (HR) leaders in the post-pandemic world are dealing with unprecedented attrition...