Most professional services organizations understand the importance of business development (BD), but few create a BD...
How the Best Professional Services Organizations Create a BD Culture (…and Strategies to Help You Do the Same)
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The Four Biggest Challenges with Powering a Successful Client Advisory Board
Why so many companies fail to optimize client advisory boards and PIE's recommendations for success. Establishing a...
Giving Your Clients a Seat at the Table – Voice of the Customer
If done right, strategic, targeted conversations with your key clients can build trust, inform business decisions, and...
Credibility vs. Trust in Sales: Understanding The Difference Could Mean Millions
Originally published in Chief Executive In more complex terms, it comes down to the transitive property of trust and...
Beyond Fear: How HR Executives are Thinking about The Great Reshuffle
Across industries, Human Resource (HR) leaders in the post-pandemic world are dealing with unprecedented attrition...
How Can I Help? – The Most Powerful Question a Consultant Can Ask
As consultants, our job is to help. Sometimes that means doing the job we’ve been assigned but more often it means...
Sustainability Leadership: How It Can Start with Business
Business play a crucial role in driving sustainable development, especially as cities face challenges from rapid...
The New Travel Rules for Business Development Meetings in a Hybrid World
I just booked my first business development trip to New York in fifteen months. In 2019, I was in the City every other...
With COVID-19 Fears Receding, It’s Time to Reclaim Travel Budgets and Reconnect With Customers
Originally published in Entrepreneur After more than a year of quarantine, don't underestimate the pent-up demand for...