Originally published in Chief Executive In more complex terms, it comes down to the transitive property of trust and the dynamics of knowledge asymmetry—but in simpler terms, credibility comes from the head and trust comes from the heart. Everyone in professional...
I just booked my first business development trip to New York in fifteen months. In 2019, I was in the City every other month; then COVID grounded me and taught me the fine art of Zoom backgrounds and Teams chat. As we graduate from our first no-mask Independence...
Author’s note: I wrote this article in 2018 and filed it away for another day. And yet as we enter into month eight of working from home (and a long cold winter ahead for those of us living in the northern latitudes) the reflections from my basement seem more...
By Matt Ulrich It’s all about being interactive and intimate with clients and understanding their concerns. Corporate law firms have ridden out the Covid-19 shutdown relatively well so far. For every area of law that’s seen a fall in demand — such as litigation...
By Jacob Parks The cancellation of the world’s largest mobile-phone trade fair in February and dozens of other events since has brought home the reality that the coronavirus will be a major disruption to business as usual. Since the Mobile World Congress in Barcelona...