Most professional services firms spend enormous resources trying to understand the market. They track competitors, analyze industry trends, monitor client satisfaction scores, and debate growth strategies in leadership meetings. Yet many overlook one of the most...
Written in collaboration with Simon-Kucher. For decades, pricing in professional services has been largely determined by a simple formula: an hourly billing rate, multiplied by the number of hours worked, equals the fee for services. This methodology, known as time...
What does it take to scale a business without losing focus along the way? Pamela Stern, Senior Managing Director and Head of Commercial Excellence at Accordion, joins Andi Baldwin and Jacob Parks to share lessons from a career spanning consulting, private equity, and...