Originally published in Chief Executive In more complex terms, it comes down to the transitive property of trust and the dynamics of knowledge asymmetry—but in simpler terms, credibility comes from the head and trust comes from the heart. Everyone in professional...
Published in Attorney at Work. While this article specifically mentions law, the advice given is applicable to all professional services firms. No matter how big (or not) your firm is, or how high (or not) you’ve climbed up the ladder, the key question is not “How can...
Published in Industry Week. Over the past two decades, low-cost manufacturing has transformed China and a group of other developing countries including Thailand and Vietnam. Manufacturing now makes up around 40% of China’s GDP, 26% of Thailand’s and 16% of Vietnam’s,...
